Our story

Built on the belief that every life matters.

The HeavenlyCare family of healthcare workers

HeavenlyCare.247 was founded in Melbourne's west to deliver the kind of care our directors wished existed for their own loved ones — patient, culturally sensitive, and built around the person, not the paperwork.

Our whole family works in healthcare. We love to help, to tend to, and to support those who seek it and need it. That isn't a tagline; it's how we grew up. It's why HeavenlyCare exists.

Today we partner with NDIS participants, families, support coordinators and plan managers across the western suburbs. We provide the full range of services — and a Registered Nurse on board for clients with more complex needs.

The people

Meet the directors.

Senait Beraki
Director

Senait leads HeavenlyCare with the same care she'd give her own family — making sure every participant feels seen, safe and respected.

0432 041 509
Heaven Yehdego
Admin

Heaven runs the day-to-day of HeavenlyCare — onboarding, rosters, plan paperwork and keeping every participant's supports on track.

0434 266 432
Person first

Plans, schedules and supports are shaped around the participant — not the other way around.

Culturally sensitive

We serve a diverse community and care in the way that feels like home.

Available 24/7

Mornings, evenings, weekends, overnight. When you need us, we're there.